General Terms & Conditions
Terms & Conditions
These General Terms and Conditions (hereinafter: GTC) are not filed, are concluded in electronic form only, do not serve as a written contract, are written originally in Hungarian and do not refer to a code of conduct. I am available for any questions regarding the services and courses, ordering and payment procedures at the contact details provided. Hereinafter, I refer to visitors to the website as the User, regardless of whether they use any of services.
These GTC apply to the legal relationships on the Service Provider’s website on the Service Provider’s website (szeghalmietelka.com domain and subdomains – hereinafter referred to as the Szeghalmi Etelka website). These GTC are continuously available on the following website, the latest version of which is valid: https://szeghalmietelka.com/en/aszf-eng/
1. Details of the Service Provider
Site owner: Etelka Andrea Szeghalmi sole trader
Address: Budapest 1125, Zsolna str. 28-32, building A, 1/4
Registration number: 55465337
Tax number: 56773369-1-43
Statistical number: 56773369-9609-231-01
E-mail: info@szeghalmietelka.com
Storage provider: http://tarhelypark.hu Websupport Magyarország Kft.; registered office: 1132 Budapest, Victor Hugo utca 18-22.; company registration number: 01-09-381419; tax number: 25138205-2-41 (formerly TárhelyparkKft.)
2. Basic regulations
2.1. Hungarian law shall govern the matters not regulated in these GTC and the interpretation of these GTC, in particular with regard to the relevant provisions of Act V of 2013 on the Civil Code (“Civil Code”) and Act CVIII of 2001 on certain issues of electronic commerce services and information society services. The binding regulations of the relevant legislation shall also apply to the parties without any special stipulation.
2.2. These GTC shall be effective from 2 October 2021 and shall remain in effect until revoked. The Service Provider shall be entitled to unilaterally amend these Terms and Conditions. The changes shall take effect as of their publication on the website. By using the Websites, Users agree that all regulations relating to the use of the Websites shall automatically apply to them.
2.3. The User, when accessing the website operated by the Service Provider or reading its content in any way, even if he/she is not a registered user of the website, acknowledges that he/she is bound by the terms of the GTC. If the User does not accept the terms and conditions, he/she is not entitled to view the content of the website.
2.4. The Service Provider reserves all rights in respect of the Website, any part of the Website and the content displayed thereon, as well as the distribution of the Website. The downloading, electronic storage, processing and sale of the contents of the website or any part thereof without the written consent of the Service Provider is prohibited; see also point 9 of the GTC.
3. Range of Services available
3.1. Prices for the services are generally set by the Service Provider in Hungarian forints.
3.2. The services offered on Etelka Szeghalmi’s website – hereinafter collectively referred to as the Service – are based on the use of the following methods and can be grouped according to the purpose of the consultation or service (the currently available solutions of which can be found on the Etelka Szeghalmi website):
- Bazi Destiny Analysis consultation
- Five Elements Way of Living consultation
- Qi Men Dun Jia consultation
- ThetaHealing consultation
3.3. If a discounted price is applied, the Service Provider will fully inform the Users about the discounts and their exact timeframe.
4. How to order
4.1. Users can express their interest in the services by email or telephone.
4.2. Following the agreement on the use of the Service, the former User becomes the Customer and pays the price of the ordered Service in cash or by bank transfer, depending on the Service. The invoice will be issued using the billing details provided by the Customer and will be made available electronically or by post at the Customer’s request.
4.3. It is important for the Customer to ensure the accuracy of the data, as the Service will be invoiced on the basis of the data provided.
4.4. If the Customer has paid for the Service, but has provided incorrect contact details and he/she cannot be contacted in any way, the Service Provider will refund the payment (or inform the Customer by bank notice that the order was placed with incorrect details) within 30 days of the order being placed.
4.5. If the Customer has provided incorrect data, either regarding the selection of the ordered Service or regarding contact or billing data, he/she may correct his/her data before the conclusion of the contract by notifying the Service Provider in writing at any of the email contact details provided on the Etelka Szeghalmi website. In case of successful payment and confirmation, the contract will be concluded, after which the Customer may exercise their right of withdrawal (see point 6 of the GTC) and cancel their original order and initiate a new order, subject to its terms and conditions.
5. Processing and fulfilling orders
5.1. In the case of bank transfer, the order will be fulfilled after the payment has been made and the amount has been credited to the bank account.
5.2. The Service Provider shall not be liable for any delay in performance due to reasons beyond its control (maintenance at other intermediary service providers (website, bank, etc.). If the Service Provider fails to fulfil its contractual obligations due to the interruption of the Service or course enrolment specified in the contract, it shall immediately inform the User thereof and refund the amount paid by the User without delay, but no later than within 30 days.
5.3. The Service Provider reserves the right to refuse to fulfil the order prior to payment.
5.4. The Service Provider commits that in the case of a subscription, if the Service is not provided within six months from the date of payment of the current instalment of the subscription fee, the Service Provider will refund the full amount of the subscription fee instalment to the User (unless otherwise agreed by the parties). If the subscription or monthly fee has increased during the subscription period, any refund will be based on the price applicable at the time the subscription contract was concluded.
5.5. Depending on the service chosen, the Service may be provided online, by telephone or in person.
5.5.1. For sending digital written materials containing personal data, the Service Provider uses the Google Drive sharing system.
5.5.2. In the case of telephone consultations or advice, the User shall not be charged any additional costs and the call shall be made by the Service Provider to the User (unless otherwise agreed by the parties or the Service Provider is contacted by the User without prior written agreement).
6. Right of withdrawal and termination
6.1. Pursuant to the regulation of the Directive 2011/83/EU of the European Parliament and of the Council and the Government Decree 45/2014 (26.II.26.) on the detailed rules of contracts between consumers and businesses, the User may withdraw from the contract within 14 days of sending the application form without giving any reason. According to the general rules, the 14-day period does not include the day of the conclusion of the contract in the case of services.
6.2. The User shall not be charged for exercising the right of withdrawal.
6.3. The Service Provider shall refund the amount paid to the User without delay, but within 14 days at the latest, in accordance with the above legislation.
6.4. The refund will be made by the same payment method as the one used for the original transaction, unless the User explicitly agrees to another payment method; no additional costs will be charged to the User as a result of the use of this refund method.
6.5. If the User wishes to exercise the right of withdrawal, the User may do so only by sending a clear declaration of intent to the Service Provider by e-mail from the e-mail address provided by the User to info@szeghalmietelka.com For this purpose, the following sample declaration may be used:
Sample withdrawal declaration
Addressed to Szeghalmi Etelka Andrea sole trader
I/we declare that I/we exercise my/our right of withdrawal from the contract for the following service/course registration: [enter the registration data provided at the time of ordering]
Date of registration:
Name of the customer(s):
Address of the customer(s):
Dated:
The Service Provider will notify the User by e-mail of the termination of the contract concluded for the Service.
6.6. If, after placing the order, fulfilment begins before the expiry of the 14-day cancellation period (because there is no waiting line or the User requests the Service Provider to do so), the User shall not have the right to cancel, but the right to terminate the contract. In this case, depending on the value of the Service already provided, the User is entitled to claim back the remaining amount paid, but the procedure for claiming is similar to that for exercising the right of withdrawal (see sections 6.1 to 6.5 and 6.7).
6.7. The User may not exercise his right under clauses 6.1 and 6.6 of the GTC
a) in the case of a contract for the full completion of the service, if the Service Provider has started the service with the express prior consent of the User and the User has acknowledged that he/she loses his/her right of withdrawal and termination after the full completion of the service.
b) in case of withdrawal from a course, the subscription may be cancelled at any time during the subscription period. If part of the course material has already been shared, their monthly charge will be deducted from the subscription price paid (see also point c).
c) In other case specified by law. In the case of online downloading, the subject of the contract is a set of data in an intangible form and the access to that set of data. The Regulation does not specifically provide for a right of withdrawal in relation to intangible copyright, but in such cases the Service Provider may legitimately invoke the opening of the packaging of a copyright work as a ground for exclusion by analogy, with the opening of the packaging being considered to be the downloading of the software or document onto the user’s computer. Thus, if the User has already downloaded the software or opened the files, he cannot exercise his right of withdrawal or termination afterwards.
7. Miscellaneous regulations
7.1. The Service Provider may use an intermediary to fulfil its obligations.
7.2. If any part of these GTC shall be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining parts shall not be affected.
7.3. If the Service Provider fails to exercise any right it may have under these GTC, its failure to exercise such right shall not be deemed a waiver of such right. No waiver of any right shall be valid unless expressly stated in writing. The fact that the Service Provider does not strictly adhere to a material term or condition of the GTC on one occasion does not mean that it waives its right to insist on strict adherence to that term or condition in the future.
7.4. The Service Provider and the User shall attempt to settle their disputes peacefully. The competent conciliation body is an independent body attached to the regional chambers of commerce and industry, the purpose of which is to attempt to settle the dispute between the consumer and the economic operator by peaceful means.
8. Complaints handling policy
8.1. The Service Provider’s aim is to fulfil all orders in a satisfactory quality and to the full satisfaction of the User. If the User has any complaint regarding the contract or its performance, he/she may send it to info@szeghalmietelka.com email address.
8.2. Service Provider will reply to the written complaint in writing (by email) within 30 days. If the Service Provider rejects the complaint, the Service Provider will provide a statement of reasons. A copy of the reply will be kept for 3 years and presented to the supervisory authorities upon request.
9. Copyrights
9.1. All content, text, photographs, audio and video material on the Etelka Szeghalmi website is the intellectual property of Etelka Szeghalmi – with the exception of YouTube videos linked from a channel other than her own and images from Creative Commons or other sources (see image data) – and are therefore protected by copyright (under Act LXXVI of 1999). Any reproduction, even partial, requires the prior written permission of the author.
9.2. Articles and information from the Etelka Szeghalmi website or any of its subdomains may be copied with written consent only with reference to the exact source, on condition that the recipient does not modify the original information and clearly refers to the provided websites with a live, valid web link.
9.3. The Service Provider reserves all rights to all elements of its service, its domain names, the secondary domain names they form and its Internet advertising space.
10. Limitation of liability
10.1. All information found on the Etelka Szeghalmi website, including text, graphics, images and any other material contained on the site, is intended to provide general information, is not a health service and is not a substitute for medical treatment or advice.
10.2. The Provider is not identified with the products and services offered by other websites and links on the Site.
10.3. The Service Provider accepts no liability:
- any comments or diagnoses made by visitors in relation to the content of the Site
- for any direct or indirect complaints, damages or losses related to the content of this website, its advertisements or the content of any other website on the site either individually or in conjunction with others.
10.4. The Service Provider shall not be liable in any way whatsoever for any of the matters set out in the points below, howsoever caused by:
- Any malfunction of the Internet network that prevents the Etelka Szeghalmi website from functioning properly and preventing the purchase
- Any failure of any reception device on the communication lines
- Any mail, whether in paper or electronic form, but especially any loss of data
- Malfunction of any software
- The consequences of any program failure, abnormal event or technical error
10.5. The person who operates the Etelka Szeghalmi website cannot be held liable for any vis major or any event beyond their control.
10.6. In the event that the User violates these GTC in any way, the Service Provider is free to declare the application or order invalid and the User has no right to appeal against the decision.
11. Privacy Policy
For information on the data handling of the Etelka Szeghalmi website, please click here:
Budapest, 2nd of October 2021.
Szeghalmi Etelka Andrea sole trader.